Maintenance Management
From complaint to resolved — completely under control
Property maintenance doesn't have to be chaotic. Hutstack Property brings every request, work order, and vendor interaction into one structured workflow — so nothing falls through the cracks.
Better control and insight into every maintenance request
Have a bird-eye view of your entire maintenance operation. Track every request from submission to resolution, assign to the right vendor, and never miss a follow-up — all from one central dashboard.
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The maintenance workflow your tenants and team will thank you for
Most property managers in Nigeria lose hours every week managing maintenance through phone calls and WhatsApp chains. Hutstack cuts that overhead dramatically.
01
Tenant submits request
Via the portal with photo and description
02
Work order created
Automatically, with full details captured
03
Vendor assigned
From your preferred vendor directory
04
Resolved & documented
Photos, sign-off, and history updated
8 Core Capabilities
Maintenance that runs itself
Automate the repetitive parts of maintenance management so your team can focus on getting the work done — not coordinating it.
Tenant-Submitted Requests
Tenants log maintenance issues directly from their portal — with photos, descriptions, and preferred urgency. No more WhatsApp messages you have to manually track. Every request lands in your queue, organised and actionable.
Automated Work Orders
The moment a request is approved, Hutstack automatically generates a work order with all relevant details. Assign it to an in-house team member or an external vendor with one click.
Vendor Management
Build a directory of preferred vendors — plumbers, electricians, painters, HVAC technicians — with their contact details, rates, and performance history. Assign jobs to the right person every time.
Priority Levels
Categorize every request by urgency: Emergency, High, Medium, or Low. Make sure a burst pipe is never treated the same as a burned-out lightbulb. Your team always knows what to tackle first.
Photo Documentation
Capture before and after photos for every maintenance job. Attach them directly to the work order to create an unambiguous record of the work completed — protecting you in any tenant dispute.
Real-Time Status Tracking
Both you and your tenant see the current status of every open request — Submitted, In Progress, Pending Parts, or Resolved. Tenants stop calling for updates because they can check it themselves.
Maintenance History
Every maintenance event is permanently logged against the property and unit. When a tenant moves out or you sell a property, you have a complete, verifiable maintenance history at your fingertips.
Preventive Maintenance
Schedule recurring tasks — generator servicing, pest control, roof inspections, elevator certifications — before they become emergencies. Set the schedule once and let Hutstack remind your team when it's due.